Samsung updated its flagship lineup with three models earlier this season: the S20, the S20+ and the S20 Ultra. When Engadget put them through their paces within our official reviews, editor Cherlynn Low liked the screen, refresh camera and rates of the S20, the battery life and construction of the S20+ and the S20 Ultra’s performance. But we wished to hear from readers who purchased the phones, asking them to examine their handsets earlier this summer. What they said about each phone here’s, from display and size to cameras.
The physical design of the handsets themselves received mixed feedback. The S20 was big” in accordance with Henry “too, though Sneak liked “that it’s narrower compared to the S10” and “fits comfortably in my own hand slightly.” Meanwhile, Ryan said those that were thinking about the S20+ should “remember that it is a tall and wide phone which will often require two-handed use; if you like one-handed, I’d go with the standard S20.” Ultra owners were okay using its size – Steve said he’d enjoy it a great deal larger, but admitted he didn’t value one-handed operation, while Charlie said he didn’t spot the weight difference at all, from the Note 10+ even.
Henry also mentioned the S20’s construction, saying it “didn’t feel as premium as past phones” and that it “could have been nice to obtain a proper black color” for the handset. Jun Jie was likewise disappointed with the colors on the Ultra: “You went from Aura-ish colors on the Note10+ to Cosmic Grey on the S20 Ultra that’s more dull than my future. Why?” And both Steve and Henry wanted a headphone jack on the S20 and S20 Ultra, respectively.
The screens on all three handsets hit big with users. Sneak said the S20’s display is amazing, Ryan found the screen on the S20+ beautiful, adding he may use the 120Hz without noticeable difference in resolution. However, he did say that the “screen glass is vunerable to scratching easily, per month of careful use ” and that “after, there are 3 or 4 small scratches noticeable once the screen is off. The idea that Gorilla Glass is impervious to scratching is actually a myth somehow.”
When it found the 120Hz refresh rate on her behalf S20+, Brianna was enthusiastic, saying she “loves the buttery smooth refresh rate” and that she “never knew I needed 120Hz in my own life until I saw it face-to-face! Going back never!” Charlie called the screen on the S20 Ultra beautiful, Jun Jie found it glorious and Steve admitted the large screen was one of is own “killer apps” on the Ultra, but he skips utilising the 120Hz mode since it drains the battery.
There was hardly any negative feedback about the camera features of the S20 lineup. The S20+ and S20 both have a 3x optical zoom system, while the S20 Ultra boasts a 100x Space Zoom with a 4x optical zoom. Sneak liked the camera on their S20, but Nick was disappointed that his S20+ didn’t have a real telephoto camera and certainly will instead crop a 64MP frame.
S20 Ultra users were more descriptive about their experiences. Derek called the camera cool, despite needing to return his initial handset due to an presssing issue with it. Steve said he “uses the Pro mode all of the right time and I really like the amount of control. I’ve used the 100x zoom, even though it’s not perfect, it’s much better than not having the choice at all.and Charlie found the camera to be amazing ”, adding that “it has focus issues sometimes but I expect that to be fixed with software updates soon. The zoom capability is incredible and incredibly helpful in my own job.”
The battery life of the phones was only briefly mentioned by the reviewers. Nick and david felt disappointed by the battery life of these respective S20 and a S20+. David said he was “disappointed with my phone’s battery life in comparison to my previous phones, and the phones of others in my own family.”
Meanwhile, Jun and ryan Jie had the contrary experience. Jun Jie listed battery life among the several benefits of choosing an S20 Ultra, and Ryan said the battery on his S20+ lasts longer than my S7 “considerably, all day long without fretting about recharging and I could utilize the phone.”
Our users were fairly critical in relation to comparing their handsets to other phone models. David said “among my biggest frustrations with the S20 may be the tediously slow on-screen fingerprint unlock, to the real point that I’m considering switching back again to an LG V series.” He felt that “overall, the S20 is really a satisfactory phone but … my previous flagship, the LG V30+, gave an improved ownership experience.” Ryan, who upgraded to the S20+ from an S7, said he was taken because of it a couple weeks adjust fully to how big is the newer phone. Nick, who owns an S20+ also, felt it had been a negative thing that the handset “is indeed similar to all the A-series Samsungs that you cannot easily tell the difference. It’s not just a very shiny flagship, as previous models were. I was as excited when i purchased my S7 Edge twice, which it replaced.” Steve was pragmatic about his S20 Ultra, saying “this phone is wonderful for some time but the next time I’ll probably go through the ‘A’ series. Better bang for the buck.” Derek was less matter-of-fact about his S20 Ultra: “I’ve learned my lesson which may be the last S series phone I’ll buy. I’m likely to the Note phones I was buying back. This phone was not worth the purchase price.”
However, several users of every handset were more happy with their purchases. Sneak was glad that the Bixby button is fully gone “extremely, and I’m also glad that Samsung didn’t put the energy and volume buttons on the ‘wrong’ side like they did with the Note 10 and 10+.jun and ” Jie and Charlie were both pleased with their S20 Ultras, with Jun Jie stating you can find “many praises to be sung concerning this phone,charlie and ” finding it an “incredible phone in lots of ways.”